Louise Masterson is a Middlebury, Vermont native. She graduated from Castleton University (then, Castleton State College) in 2012 with her bachelors in Multidisciplinary Studies and a concentration in Mathematics, through her time at Castleton Louise became licensed in elementary education as a general educator. After graduating, Louise dabbled in early education, working at Otter Creek Child Center with infants through age 4. Louise also has experience working with youths as a behavioral interventionist. Louise is a certified as a mental health first-aider and trained in how to create trauma informed environments. Louise is also certified as a ServSafe Manager, a food and kitchen safety training through the National Restaurant Association. In 2018 Louise graduated with her masters in Nonprofit Management from Adler University.
Louise joined Charter House as a volunteer in 2013, the first season the Winter Warming Shelter was in operation. In 2014 Louise became a board member and operated the Warming Shelter Meals Program until 2016 when she resigned as a board member and accepted a position on staff as the Day Station Coordinator at Charter House. Louise, along with staff and volunteers created and implemented the Day Station Program which serves anyone in the community who needs its resources. In July 2017 Louise became the Food Programs Coordinator, and directly oversaw all kitchen operations, food safety, and meal volunteers. Her time at Charter House has provided her with a deep connection to her community and a desire to help people find stability and sustainability in their daily lives.